Question 1

What time do I need to check in for my tour?

Accepted Answer

Please arrive 15 minutes, prior to scheduled time.

Question 2

Where do I check in?

Accepted Answer

An email has been sent to the email address provided, with meeting location and instructions. If you signed up for mobile updates, a text message was sent 24 hours prior to schedule event time.

Question 3

Do I need to bring anything to check in for the tour?

Accepted Answer

No.   Bring yourself and a smile!

Question 4

What is your canellation policy?

Accepted Answer

We have a 48-hour cancellation policy in order to receive a refund. Cancellations made less than 48 hours in advance will not be refunded.

Question 5

Should we tip?

Accepted Answer

Tips are based on your descretion.  Did the ride live up to your expectations? Did the guide provide ample entertainment and knowledge?

Question 6

What is appropriate attire?

Accepted Answer

We recommened you dress for the season in the year.  Vehicles are climate controlled, so we can control the temperature inside the vehicle.  However, if you should chose to step out of the vehicle, temperatures may vary. It is Arizona; hats, sunglasses and sunscreen are recommended.

Question 7

Can I bring a backpack or bag?

Accepted Answer

You may bring items that fit in your lap or foot space. Seguro Offroad will not be responsible for any items that need to stored in the back of the vehicle.

Question 8

Can I bring food?

Accepted Answer

No. Small item snacks will be allowed, that are containable.  No liquids that do not have a closed top.  The trip will get bumpy and open containers or food, will spill.  Riders will be charged a cleaning fee, if spills occur.

Question 9

Can we bring Alcohol?

Accepted Answer

No.  In Arizona, having an open container of alcohol in your vehicle is prohibited under A.R.S. § 4-251.

Question 10

What items are not allowed?

Accepted Answer

Prohibiited items include, not limited to: firearms, cigarettes, e-cigarettes, glass containers, alcohol, coolers, illegal substances, or weapons of any kind.

Question 11

How long is the tour?

Accepted Answer

Tour times depend on the selection you booked.  Tour times are approximate and we will do our best, to fill your time and get you back, in a timely manner. Traffic conditions and changing terrain, may affect tour times.

Question 12

Will there be other people on the tour?

Accepted Answer

Seats are limited, however tours are per person, with a total of 4 person per tour.  If you do not wish to ride with other parties, please make a note when booking.

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